Terms and Conditions

Effective Date: July 01, 2026

These Terms and Conditions govern access to and use of the Prana Privé website, services, content, forms, consultations, programs, communications, and any related digital or offline offerings made available by Prana Privé, a label of Precipio Technologies Private Limited. By using the website or engaging with any service, you agree to these Terms and Conditions.

1. Definitions

For purposes of these Terms:

  • “Prana Privé,” “we,” “us,” or “our” means Prana Privé, a label of Precipio Technologies Private Limited.

  • “User,” “you,” or “your” means any visitor, client, participant, purchaser, or other person accessing the website or services.

  • “Services” means consultations, programs, offerings, communications, forms, content, memberships, and any other services provided by Prana Privé.

  • “Website” means the Prana Privé website and any associated pages, forms, portals, or digital interfaces.

2. Acceptance of terms

By accessing or using the Website or Services, you confirm that you have read, understood, and agree to be bound by these Terms and any additional policies or notices referenced here. If you do not agree, you must not use the Website or Services.

3. Eligibility

You may use the Website and Services only if you are legally capable of entering into a binding contract under applicable law. If you are using the Website on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.

4. Services and availability

We may offer wellness, lifestyle, consultation, membership, or other curated services, programs, and experiences. We may modify, suspend, or discontinue any part of the Website or Services at any time, with or without notice, and we are not liable for any resulting loss or inconvenience.

5. Account and information accuracy

If you create an account or submit information through any form, you agree to provide accurate, current, and complete information. You are responsible for keeping your information updated and for all activity carried out using your account, email, or contact details, unless caused by our negligence.

6. Consultations and bookings

Appointment requests, consultation bookings, and intake forms are subject to availability and confirmation by us. We may decline, reschedule, or cancel any consultation or booking where necessary for operational, professional, safety, or suitability reasons.

7. Payments and billing

Where services require payment, you agree to pay all fees, taxes, and charges applicable at the time of purchase unless otherwise stated. Payment must be completed using the approved payment methods offered by us or our payment service providers. If a payment fails, is reversed, or is suspected to be unauthorized, we may suspend or cancel the relevant order, booking, or service.

8. Refunds and cancellations

Any refund, cancellation, or rescheduling policy applicable to a specific service, program, or offering will be stated separately at the time of purchase or booking. Unless a separate written policy provides otherwise, all decisions regarding refunds or rescheduling will be made at our discretion in line with the nature of the service purchased and any applicable law.

9. Intellectual property

All content on the Website, including text, graphics, images, logos, designs, videos, audio, layouts, and other materials, is owned by or licensed to Prana Privé and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, transmit, display, perform, sell, license, or otherwise exploit any content without prior written permission, except where permitted by law.

10. Limited license

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to resell, scrape, reproduce, or commercially exploit the Website or its content.

11. User conduct

You agree not to:

  • Use the Website or Services for any unlawful, harmful, fraudulent, or abusive purpose.

  • Interfere with the security, integrity, or operation of the Website.

  • Attempt unauthorized access to any account, system, data, or network.

  • Upload or transmit malicious code, spam, or other harmful material.

  • Misrepresent your identity, qualifications, or relationship with any person or entity.

  • Use the Website in a way that could damage our reputation, operations, or legal interests.

12. Submissions and communications

If you send us feedback, suggestions, testimonials, ideas, questions, or other communications, you grant us a non-exclusive, royalty-free, perpetual, worldwide right to use, reproduce, modify, publish, and display that material for business, service, or promotional purposes, subject to applicable law and any separate written agreement.

13. Third-party services

The Website may include references to third-party tools, service providers, payment processors, booking systems, or social platforms. We are not responsible for the content, policies, availability, or practices of any third-party service, and your use of such services is governed by their own terms and policies.

14. Privacy

Our collection and use of personal data are described in our Privacy Policy. By using the Website or Services, you acknowledge that personal data may be processed in accordance with that policy and applicable law.

15. Health and wellness disclaimer

If any offering relates to wellness, lifestyle, nutrition, movement, skincare, or other personal care guidance, it is provided for general informational or experiential purposes only unless expressly stated otherwise. It is not a substitute for medical diagnosis, treatment, therapy, or professional healthcare advice. You are responsible for seeking appropriate professional advice before acting on any information that may affect your health or wellbeing.

16. No guarantees

We do not guarantee that the Website or Services will always be uninterrupted, secure, error-free, or available at all times. We also do not guarantee any specific outcome, result, or personal experience from use of the Website or Services.

17. Suspension and termination

We may suspend or terminate your access to the Website or Services at any time if we reasonably believe you have violated these Terms, provided false information, engaged in misuse, or posed a risk to us, other users, or the integrity of our operations.

18. Disclaimer of warranties

To the fullest extent permitted by law, the Website and Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

19. Limitation of liability

To the fullest extent permitted by law, Prana Privé and Precipio Technologies Private Limited will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising from or related to your use of the Website or Services. Our total liability for any claim related to the Website or Services will not exceed the amount you paid to us for the specific service giving rise to the claim, if any, or the minimum amount permitted by applicable law, whichever is lower.

20. Indemnity

You agree to indemnify, defend, and hold harmless Prana Privé, Precipio Technologies Private Limited, and their directors, officers, employees, contractors, and agents from and against claims, losses, liabilities, damages, costs, and expenses arising from your use of the Website or Services, your breach of these Terms, your violation of law, or your infringement of any third-party rights.

21. Force majeure

We will not be responsible for any delay or failure in performance caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, labor disputes, power failures, internet outages, cyberattacks, government action, or failure of third-party systems.

22. Changes to terms

We may update these Terms from time to time. The updated version will be posted on the Website with a revised effective date. Your continued use of the Website or Services after changes become effective means you accept the updated Terms.

23. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any applicable mandatory dispute resolution requirements, the courts having jurisdiction over the principal place of business of Precipio Technologies Private Limited will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, the Website, or the Services.

24. Contact

Questions regarding these Terms may be sent to the contact details provided on the Website or through the official communication channels published by Prana Privé.

25. Entire agreement

These Terms, together with the Privacy Policy and any service-specific terms, policies, or written agreements, constitute the entire agreement between you and us regarding the Website and Services and supersede prior understandings to the extent permitted by law.